Sehubungan dengan transisi CCMS dan kejadian luar biasa COVID 19 maka bersama ini diberitahukan kepada Bapak/Ibu peserta ujian IIA (CIA, CRMA) ketentuan untuk reschedule dan penjadwalan ujian sebagai berikut:

  1. Certification Candidate Management System (CCMS) tidak tersedia mulai 8 Maret hingga CCMS baru diluncurkan yang dijadwalkan dalam minggu ini.

 

  1. Untuk saat ini Anda tidak dapat:
  • Mengubah/Menjadwalkan/Menjadwalkan kembali/Membatalkan ujian yang sudah dipilih sebelumnya
  • Mendaftarkan ujian baru
  • Membuat profil kandidat atau memperbarui profil yang ada
  • Memeriksa status hasil ujian

 

  1. Untuk saat ini, Anda hanya dapat:
  • Mengikuti ujian yang sudah terkonfirmasi jadwalnya

 

  1. Jika ada hal-hal terkait di atas yang memerlukan perhatian segera agar peserta ujian menghubungi langsung pearsonvue.com/iia/contact

 

  1. Silakan lihat bagan berikut untuk instruksi mengenai keadaan khusus untuk peserta ujian sertifikasi yang akan melakukan reschedule atau extend:

CCMS User Scenarios

For the most up-to-date information about test center information please visit PearsonVUE’s COVID-19 update page (https://home.pearsonvue.com/coronavirus-update)
The test center has closed and you have received a cancelation notice from PearsonVUE 1. Before CCMS Launch: contact PearsonVUE directly at www.pearsonvue.com/iia/contact
2. After CCMS Launch: contact PearsonVUE directly at www.pearsonvue.com/iia/contact or you may reschedule within your CCMS profile
(Reschedule fees are waived until 30 April 2020)
Your test center is open, but you would like to reschedule existing appointment due to COVID-19 concerns 1. Before CCMS Launch: contact PearsonVUE directly at www.pearsonvue.com/iia/contact
2. After CCMS Launch: contact PearsonVUE directly at www.pearsonvue.com/iia/contact or you may reschedule within your CCMS profile
(Reschedule fees are waived until 30 April 2020)
You are unable to reschedule your examination before the appointment date due to high call center volume 1. Before CCMS Launch: Please wait until the new CCMS launch.
2. After CCMS Launch: Open a new case within your CCMS profile.
(Reschedule fees are waived until 30 April 2020)
You would like to reschedule your existing appointment for other personal reasons 1. Before CCMS Launch: contact PearsonVUE directly at www.pearsonvue.com/iia/contact
2. After CCMS Launch: contact PearsonVUE directly at www.pearsonvue.com/iia/contact or you may reschedule within your CCMS profile.
(Reschedule fees is 75 USD)
You need to extend your exam authorization or program window as it expires and you are unable sit for you examination due to COVID-19 concerns 1. Before CCMS Launch: Please wait until the new CCMS launch.
2. After CCMS Launch: Open a new case within your CCMS profile.
You have applied, but have not been approved into the program 1. Before CCMS Launch: Please wait until the CCMS launch to upload your supporting documents.
2. After CCMS Launch: Please access your CCMS account and upload your supporting documents. If your application is expired, please open a new case in the CCMS.
You have applied and approved into a program 1. Before CCMS Launch: Please wait until the new CCMS launch.
2. After CCMS Launch: Register for an examination within your CCMS profile
You have registered but not yet scheduled an examination. 1. Before CCMS Launch: contact PearsonVUE directly at www.pearsonvue.com/iia/contact
2. After CCMS Launch: contact PearsonVUE directly at www.pearsonvue.com/iia/contact or you may schedule within your CCMS profile.
Other special circumstance 1. Before CCMS Launch: please contact our Customer Relations department at CustomerRelations@theiia.org
2. After CCMS Launch: Please access your CCMS account and open a new case.

 

Jika ada hal yang ingin ditanyakan lebih lanjut, Bapak/Ibu dapat menghubungi IIA Indonesia di  021-83782174 atau email: certification@iia-indonesia.org

 

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