Page 91 - KATALOG IIA INDONESIA 2021

ONDEMAND TRAINING Find answers to frequently asked questions
FREQUENTLY ASKED QUESTIONS about IIA OnDemand Training

How do I access OnDemand training?

1. Select the link: https://ondemand.theiia.org
2. Select the “ Sign In ” button.
3. Sign in using your IIA account member/customer number and password.

Not sure whether you already have an account member/customer number?
If you are a member of The IIA, either directly or through one of our International
Affiliates, you have an IIA Account Member/Customer ID#.

If you have attended an IIA event, training, or made a purchase through the IIA,
you have an IIA Account Member/Customer ID#.

If you do not know your IIA Account Member/Customer ID#, please access the
following link (https://resetpassword.theiia.org) or contact IIA Customer Rela-
tions at telephone number +1 407-937-1111 to get your IIA Account Mem-
ber/Customer ID#. You may also contact your local Affiliate.

If you do not have an IIA Account Member/Customer ID#, please follow this link
to create an IIA Account Member/Customer ID#, https://register.theiia.org/.

4. Once signed in, you should be able to view and purchase any courses in the catalog.

How do I receive my receipt?

Your receipt should be received via email upon purchase. It is also available in the notifi-
cations area of your OnDemand page. If for some reason you did not receive your
receipt, please email [email protected].

Can I print a copy of the course?

No. You cannot reproduce any of the Intellectual Property (IP), nor make derivative
works of the IP, without getting our express permission in writing. You do not have any
rights to the IP except granted under these Terms or any other agreement you have with
us.

Can I leave a course and return to the same location?

Yes. When you exit a course, your location is bookmarked. When you re-launch the
course, a pop-up box will ask if you would like to resume where you left off. In order to
return to your location, you must select Yes.

Please note: Clearing your browser history prior to returning to the course may remove
your bookmark.

IIA TRAINING GLOBAL ONDEMAND